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Massachusetts Insurance Frequently Asked Questions and Solutions to Help Mass Residents Better Understand Their Insurance Options and Save Their Hard Earned Money





Do I have to pay an insurance premium after my auto is declared a total loss?
Yes, the auto is considered insured until the policyholder returns the license plates to the Registry of Motor Vehicles. If you don't have your license plate because your auto was stolen or because your auto and plates were destroyed in a fire, you must go to the nearest Registry of Motor Vehicles office and obtain a lost or stolen plates receipt. This receipt must be presented to your insurance company in order to cancel your policy and avoid paying any additional premium.





May I keep my vehicle if I have a claim and the insurance company declares it a total loss?
The insurance company has the option to take title to your auto when it issues payment on your claim. The insurer is entitled to any salvage value your auto may have. You can, of course, negotiate with your company to purchase your auto for the agreed salvaged value.





An object damaged my windshield and I'm unable to find the cause of the damage. Am I still covered for this loss?
Yes, if you have comprehensive insurance you are covered for the full amount of the loss, unless you opted for a $100 deductible for glass breakage. The $300, $500, or $1000 deductible, or whatever you may have selected for comprehensive coverage, does not apply to a glass loss.





Is it normal that my insurance company requests a down payment in advance when I purchase or renew my auto policy?
Yes, they may request up to a 30 percent down payment of the annual premium prior to the renewal or issuance of your policy. Many companies offer an installment payment plan for the balance of the premium. You should always check with your agent to see what options are available to you.















 
 
 
 
 
 
 
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